FAQ

When can I move in?
If there is a storage space available you can move in anytime.

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What type of documentation do I need to provide in order to rent a space?
All you need is a Government issued form of ID (example: driver’s license, state id, or passport).

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Do I need to sign a long-term lease?
No, we rent on a month to month basis unless the customer requests it.

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What about insurance?
The Tenant Insurance is sold right in the office, no need for contacting an agent. Then the insurance is included with the rent on a month to month basis. There is a wide variety of coverage and the customer can get the insurance and/or cancel it at anytime. Also, it is pro-rated for new move-ins.

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Does someone have to be in the office to let me through the computer control access gate?
No. At the time of signing you will be given your own password code that will allow you access 24 hours, 365 days a year.

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How do I make a payment?
You can either pay in person, through the mail or on our website. You may also sign up to have the payment automatically deducted from your credit card/savings/checking account monthly. Payments can also be made at our full service, 24/7/365 Kiosk.

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What forms of payments do you accept?
Checks, Cash, Money Orders, VISA, MasterCard, American Express and Discover

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Do you sell boxes and storage supplies?
We only sell locks.

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How do I know how much storage space I will need?
Use these diagrams to give you an idea on what fits in a particular storage unit.

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Can I just stop by to view the facility and storage spaces? Or do I need an appointment?
Office hours for visiting the facility are 9:00am to 6:00pm M-S and Closed on Sunday.

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Do I need to bring my own lock?
Storage 4U does not give Free locks, but they can be purchased in the office or at the Kiosk.

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How much notice needs to be given when I move out?
Our lease requires a 10 day written notice.

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Are their any items that I am NOT able to store?
Liquids, Explosives, Flammable liquids, Toxic materials and Perishables. Please contact us if you have any questions of a specific item.

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Do you have handcarts and dollies available at your facility?
We don’t have handcarts or dollies, everything in single story drive up.

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Are their any additional fees?
We require a $10.00 administrative fee, but the .99 cent move in waives that fee, the remaining monthly pro-rated rent except for .99 cents on any unit, any day.

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What are the hours of operation?
Office hours are 9:00am to 6:00pm M-S and Closed on Sunday. Gate access is 24 hours a day.

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Three Convenient Locations
in San Antonio, TX
Storage 4U North | 210-650-0977
10915 Nacogdoches Road



Storage 4U West | 210-690-1200
5950 Eckhert Road



Storage 4U East | 210-821-5009
2626 Harry Wurzbach Hwy

Uncertain about how much space you need to store your belongings? Our interactive storage unit illustration
tool can help you
decide.